Modern business travellers value work/life balance

Modern business travellers give more consideration to work/life balance than ever before according to a report launched at this week’s ACTE Global Summit in Amsterdam.


The research from American Express Global Business Travel and ACTE shows the changing priorities and behaviour of today’s business traveller, with trips combining work and leisure also high on the agenda.

Nearly half (48%) of travel managers surveyed have seen an increase in work/life balance concerns over the last three years, while almost two thirds (65%) report a rise in enquiries about personal safety cover.

“Modern business travellers are less frenetic and more deliberate,” says ACTE’s Executive Director, Greeley Koch.

“They travel for two reasons: to meet their corporate objectives and to support their life’s objectives. For a growing number of them, the first is meaningless if it doesn’t contribute to the second.”

Meanwhile, just over 40% of travel managers say they have witnessed an increase in requests by business travellers to combine business and leisure and 28% have fielded requests to bring a family member on a business trip.

“Today, a managed travel policy and programme can only really be successful if the emotions, desires and habits of the modern business traveller are understood,” says Philip Haxne, Regional Director EMEA, Global Business Consulting at Amex GBT.

“Only by adapting to the modern business traveller can businesses attract and retain top talent while increasing productivity.”

The report, called Meet the Modern Business Traveller, is derived from research among more than 250 corporate travel managers across Europe, North America and Asia-Pacific.